RURUI provides free FedEx/UPS Ground ship to CONUS. We DO NOT ship to Alaska, Hawaii, or any territory or jurisdiction outside of the contiguous United States.
Order will ship in 1-2 business days. Orders will not be processed on Saturdays or Sundays.
It's our goal to make sure your order is processed quickly and efficiently.
|Shipping Time (business days)|
The United States
|3 - 12|
Track your order
- After the order is shipped, the tracking number will be sent to the customer's mailbox
- For customers who have registered an account, a tracking record will be available on the order details page.
- If there are any questions about your package, please contact us at firstname.lastname@example.org.
To avoid damages in delivery. Customers are couraged to drop by our warehouse and pick the bike up on their own. There will be $50 off per bike for pickup orders.
Step 1. Contact us(email@example.com) to get electric invoice.
Necessary information that customers need to provide:
- Your name, phone number, and email address.
- Which RURUI E-Bike's model and which color.
2. Get an appointment from our colleagues in the warehouse.
- Appointment phone number
- Pick up location
- Only pay when you get the package